FAQ'S

Please check with staff as restrictions are changing frequently with COVID. We have an enclosed area specifically for viewing. Parents, family members, friends or siblings are not allowed in any area of the gym at any time. For insurance and safety reasons only registered members are allowed on the gym floor.

It is our policy that we reserve the right to remove any participant from our program that may hinder their own development or the development of the other students in our facility by inappropriate behaviour. Our hope is that everyone has fun and enjoys the time they have in our facility.

We kindly ask that you refrain from taking photos or videos of the students during class time as we want to respect the privacy of the many students in the facility. If you would like to take photos, please speak to the instructor of the class. Thank you for understanding. ​

At this time we are only able to offer "make-up" time during our membership hours at Collingwood Circus School when there is space available. Please check in with Julia at circusops@gmail.com (mailto:circusops@gmail.com)OR Kristin at thecircuscompanyinc@gmail.com.(mailto:thecircuscompanyinc@gmail.com) Make-up time will not be carried over to future sessions. Sorry, there will be no make-up time due to inclement weather. Make-up time require 7 days' notice. Please note: There will be no make-up times available in the month of June, 2024

https://static.wixstatic.com/media/undefined NO ZIPPERS OR BUTTONS. To practice aerial silks, it is optimal to wear full length or 3/4 length pants and a snug top. All jewelry must be removed. This includes rings, earrings, necklaces and bracelets.

Our circus programs are supported through Canadian Tires Jumpstart program. You can apply for assistance and grants at https://jumpstart.canadiantire.ca/ (https://jumpstart.canadiantire.ca/)

100% yes! Fine tuned and constantly evolving…just like our students! Circus is completely different from any other activity. It is a sport; it is an art form; it is power; it is grace. It is learned through practice and patience. Comparing circus to dance, gymnastics, rock climbing, or karate is not fair to Circus or to any other activity. We do not compare. Each activity is unique in its own way. Many activities today offer report cards at the end of each session or year. We do not. We are curriculum based which means that we have a “Block System” from Beginner - Elite. Each Block consists of progressions, technical skills and circus tricks.. The coaches use the Block System as a guide to teach each student so they will be successful in the next Block and beyond.. Our Block Curriculum has been sought after by many circus studios as it is a very organized and progression based system. It builds students up for success in Block 1 by teaching them how to engage muscles properly and safely so they will continue to gain confidence and strength in their practice. We tend not to share the student block levels with them because we have observed in the past that it has become a point of contention and unnecessary competition within the classes. In our circus programs we encourage positivity, creativity and a strong sense of community. Every Body is different and Every Body will move differently in circus. Our Instructors are highly skilled and trained in understanding the needs of the students while in circus and teaching the appropriate skills for their current body mechanics. In a class of students, our instructors teach skills to each student individually. We will not hold a student back in skill development if they are confident and body aware in the skill they are learning. We want each person to succeed and to meet their full potential. If you or your child have any questions, please reach out to us at: circusops@gmail.com thecircuscompanyinc@gmail.com

Open gym is for extra training time only for students who are currently registered in a class at Barrie Circus School. Open gym is not set up to learn wild skills that are out of your current limits. Please note that at Open Gym time, it is your responsibility to know your limits. If you are not practicing “safe silks”, you will be asked to leave.

Late Pick Up Fees - will apply - once your child's class is done, we are not responsible for their care. Please ensure they are picked up on time or make arrangements. We insist that you come into the building to pick up and /or drop off your child for their programs. Our coaches are not able to supervise them after their class as they have to remain in the gym. Please pick up your child at the scheduled ending of their class.

Inquire within for family discounts. Discounts do not apply for groups, private lessons or camps. Class fees will be prorated if you do not sign up at the beginning of the session.

Regular Scheduled Classes: No refunds on regular classes, credits to future sessions can be given for extenuating circumstances, trial classes available for new students, payment plans available email: circusops@gmail.com.(mailto:circusops@gmail.com) No refunds for missed classes.   Private Groups: We require 48 hour cancellation notification, or if any changes in the number of participants. 50% of the fees will be refunded.   Private Lessons/Semi Private Lessons: We require 48 hour cancellation notification. 50% of fees will be refunded. No refunds on same day cancellations.   Inclement Weather: Sorry, there will be no make up classes or refunds due to inclement weather or power outages.

Sorry, there will be no make up classes or refunds due to inclement weather or power outages.

Our classes follow a structured session format to ensure consistent and progressive skill development for our students. We do not offer pay-as-you-go options for classes. However, if you are looking for a one-off session, we provide private lessons or monthly open gym training memberships. For inquiries, please contact us at circusops@gmail.com. Pro-rated classes are available only after a session has commenced and will cover the remaining duration of the session, subject to availability. Please note that sessions will not be pro-rated due to holidays, absences, or vacations.

Cash, cheque, credit card or email money transfer are the accepted forms of payment. If paying by e transfer, please send payment to paythecircus@gmail.com. If paying by cheque, please make cheque payable to The Circus Company Inc.